Service Cases

Yunque Post — Service Cases

Running several platforms at once, the real fear is a wrong SKU, a missing item or a batch sent to the wrong hub. See how Yunque builds error-prevention into the process.

WHAT THEY STRUGGLE WITH

The problems we keep hearing

1

Orders from Shopee, TikTok and Lazada are scattered; manual copying mislabels SKUs.

2

Official platform hubs enforce strict inbound rules; non-compliant packing gets rejected and bounced back.

3

No domestic staff — inspection, labeling and hub delivery all stall on the seller side.

4

Supply sits in South China and Yiwu separately, so the hub leg is long and timing unstable.

REAL CASES

How we solved them

CASE 01

A Shenzhen TikTok Shop seller, ~300 orders a day across many SKUs.

PAIN

Manual copying from the web page mislabeled SKUs at peak; one wrong-batch shipment to the wrong hub drew a platform penalty.

WHAT WE DID

Orders came via the official TikTok API with SKU mapping confirmed by the platform; labeling was recorded per piece and outbound weight photographed.

RESULT

Mislabeled SKUs dropped to zero and hub intake passed first time; exceptions reached a person directly via a dedicated group.

CASE 02

A Yiwu small-goods seller with stock in Yiwu but platform hubs in South China.

PAIN

Shipping from Yiwu to South China hubs meant a long leg, low frequency and unstable timing.

WHAT WE DID

The Yiwu warehouse received goods locally and orders were auto-matched to the nearest warehouse and hub route across sites.

RESULT

Hub-leg distance shrank and on-time intake rose; South China and Yiwu inventories were unified.

CASE 03

A Lazada Malaysia seller needing separation for one style in many colours.

PAIN

Mixed colours were rejected by the hub per SKU and sent back for rework.

WHAT WE DID

Inbound hangtag swaps and repacking separated the variants; size, colour and quantity were checked before hub delivery.

RESULT

Variants were clearly separated, hub rejections dropped to zero and rework was eliminated.

CASE 04

An Amazon + Mercado Libre seller short on domestic staffing.

PAIN

Inspection, labeling, packing and hub delivery all fell on the seller; peak season hiring failed.

WHAT WE DID

The domestic leg was fully managed: suppliers shipped straight to Yunque, then inbound check, labeling, pro packing and official-hub delivery.

RESULT

Domestic staffing was freed and peak orders never stalled; hub delivery was scheduled to each platform lead time.

VERIFIABLE DETAILS

The details you can check against a quote

Why this section exists: the cases above are stories; everything below is stated as a rule or a count, so you can check it against a quote. Unit prices are not published — they depend on volume, category and destination, and are calculated on request.
WHO THIS FITS
Sellers with stores on Shopee, Lazada, TikTok Shop and other cross-border platforms, already holding stock in China, who need someone to pick, pack, label and deliver into official platform warehouses. The defining trait is running several platforms at once with thin domestic staffing.

Platforms connected through official APIs

Official APIs rather than page scraping — order status and SKU mapping are confirmed by the platform, not typed by hand. This is the technical basis for not mislabeling.

  • Shopee
  • Lazada
  • TikTok Shop
  • Amazon
  • Walmart
  • Mercado Libre
  • Ozon
  • 17+ platforms in total

Where the four warehouses are, and why they sit there

The siting logic is single: stay close to official platform warehouses so the delivery leg is short. Official hubs are unevenly distributed, and sitting next to them compresses both time and cost on the last mile into the hub.

WarehouseLocation advantage
ShenzhenSouthern China's cross-border export gateway, dense hardware and electronics supply
DongguanAdjacent to Shenzhen, takes the southern manufacturing belt, home to a dense cluster of cross-border platform hubs
YiwuCentral Zhejiang global small-commodity hub, concentrated supply of small goods and light industry
ZhengzhouCentral China hinterland, covers platform-hub reach toward central and northwestern China

What actually prevents labeling errors

There is no shortcut here. It depends on every step leaving a trace and every step being traceable in reverse.

Orders via official API
Orders enter the system directly, with no manual retyping
Traceable SKU labels
Labeling, relabeling, hangtag swaps and repacking are handled per parcel with a record
Inbound inspection
Inbound cartons are opened to verify item and quantity
Weigh and photograph
Outbound weight and real photos are recorded for traceability
Nearest-warehouse delivery
Orders are matched automatically to the right warehouse and delivery route
Exception handling
Missing, damaged or wrongly shipped items are compensated as agreed, and the dedicated group gets you straight to a person

What the domestic leg actually covers

You keep selling. From receiving the goods to delivering into the hub, this whole leg is ours.

  • Suppliers send straight to us — no need to route goods back to yourself first
  • Inbound inspection: SKU, size, colour and quantity verified
  • SKU labeling: platform-required labels applied
  • Hangtag and packaging swaps to separate the same style across variants
  • Professional packing: box type and reinforcement chosen by category
  • Consolidation: multiple orders combined to reduce sorting exceptions
  • One-piece dispatch: no stock holding, ships straight from the order
  • Delivery into official hubs, scheduled to each platform's lead-time rules
  • Handover to your nominated carrier if you prefer your own logistics

Tell us your platforms and we will check the direct connection

Send us the platforms you run on and your current daily volume. We will first confirm whether the official API connects and whether your SKU label scheme matches, then come back with a plan. Free — we check the connection before discussing anything further.

Check my platform

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